🔒 Privacy Policy
Effective Date: [01.01.2026]
Last Updated: [01.01.2026]
Prometheus Fireplace & Chimney Services (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our chimney cleaning, inspection, and repair services.
By using our website or services, you agree to the terms outlined below.
1️⃣ Information We Collect
We may collect the following types of information:
Personal Information
• Full name
• Phone number
• Email address
• Service address
• Appointment details
Technical Information
• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking technologies
Service-Related Information
• Inspection reports
• Photos or videos taken during service
• Communication records
2️⃣ How We Use Your Information
We use collected information to:
• Schedule and provide chimney services
• Respond to inquiries
• Send appointment confirmations
• Improve our website performance
• Maintain service documentation
• Comply with legal obligations
• Enhance customer experience
We do not sell personal information to third parties.
3️⃣ Cookies & Tracking Technologies
Our website may use cookies to:
• Improve site functionality
• Analyze traffic and usage patterns
• Enhance user experience
You may disable cookies in your browser settings; however, some site features may not function properly.
4️⃣ Information Sharing
We may share information with:
• Service technicians and subcontractors (for service fulfillment)
• Payment processors
• Website hosting providers
• Legal authorities when required by law
We do not share personal data for advertising resale purposes.
5️⃣ Data Security
We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed 100% secure.
6️⃣ Data Retention
We retain service records, inspection reports, and client communications as necessary for:
• Safety documentation
• Warranty purposes
• Legal compliance
• Future maintenance reference
7️⃣ Your Privacy Rights
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of personal data (subject to legal obligations)
• Opt out of certain communications
To exercise these rights, contact us using the information below.
8️⃣ Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
9️⃣ Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
🔟 Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
📍 Contact Information
If you have questions regarding this Privacy Policy, please contact:
Prometheus Fireplace & Chimney Services
342 N Water Street , Milwaukee, Wi 53202, suite 600
Chicago, IL & Milwaukee, WI
📞 Phone: +1(262)799-4177
📧 Email: office@prometheusfireplace.com